Contact Us

Effective Date: October 23, 2026

COMPANY NAME: Guangzhou Jingyi Technology Co., Ltd.
COMPANY ADDRESS: Room C503, No. 12 Shadutongye 1st Street, Shawan Street, Panyu District, Guangzhou
POSTAL CODE: 511483
COUNTRY/REGION: China

We're Here to Help

Thank you for shopping with Finderspark®. If you have questions about our products, need assistance with an order, or would like to request a return or refund, please contact our customer service team.

Customer Support

• Email: service@finderspark.com

• Phone: +1 (818) 266-8785

• Business Hours: Monday–Friday, 9:00 AM–6:00 PM PDT

• Business Days: Monday through Friday

We aim to respond to customer inquiries during our published business hours.

Order Assistance

When contacting us about an existing order, please include your order number and the email address used at checkout. This helps us locate your order and assist you more efficiently.

For damaged, incorrect, or missing items, please contact us within 7 days of receiving your order. Include your order number, a description of the issue, and relevant photos when available.

Returns and Refunds

Please contact us before returning any item. Returns must be approved in advance, and approved returns must be shipped within 3 days of approval.

For complete details, please review our Return & Refund Policy.

Company Information

Finderspark® is operated by Guangzhou Jingyi Technology Co., Ltd.

Registered Business Address:
Room C503, No. 12 Shadutongye 1st Street, Shawan Street, Panyu District, Guangzhou, China 511483.

We appreciate your trust in Finderspark® and look forward to assisting you.