Privacy Policy

Effective Date: October 23, 2026

COMPANY NAME: Guangzhou Jingyi Technology Co., Ltd.
COMPANY ADDRESS: Room C503, No. 12 Shadutongye 1st Street, Shawan Street, Panyu District, Guangzhou
POSTAL CODE: 511483
COUNTRY/REGION: China

1. Introduction

Finderspark® respects your privacy and is committed to explaining how personal information may be collected, used, disclosed, and retained when you visit our website or place an order.

Finderspark® is operated by Guangzhou Jingyi Technology Co., Ltd. In this policy, “we,” “us,” and “our” refer to the store and its operator.

This Privacy Policy applies to personal information collected through our website, checkout, customer service communications, and related store operations.

2. Information We May Collect

Depending on how you interact with our store, we may collect the following categories of information.

Information You Provide

This may include:

  • Name and contact details.

  • Billing and shipping addresses.

  • Email address and telephone number.

  • Order details, purchased products, and transaction records.

  • Information you provide when contacting customer service or requesting a return or refund.

Payment Information

Payments are processed through the payment services made available at checkout. Payment providers may collect payment card or other payment details necessary to process a transaction.

The payment information retained by us depends on the payment method and systems used. Please refer to the relevant payment provider's privacy information for details about its handling of payment data.

Technical and Usage Information

When you visit the website, technical information may be collected through the website platform or service providers. Depending on the services enabled, this may include:

  • Device and browser information.

  • IP address and approximate location derived from technical information.

  • Pages viewed, referring pages, and interactions with the website.

  • Session information and website performance data.

  • Cookie and similar technology identifiers.

The information actually collected depends on the website configuration and services in use.

3. How We Use Information

We may use personal information for purposes including:

  • Processing, confirming, and fulfilling orders.

  • Arranging shipping and delivery.

  • Processing returns, refunds, exchanges, and replacements.

  • Responding to customer inquiries.

  • Maintaining website functionality and security.

  • Detecting and investigating suspected fraud or unauthorized activity.

  • Maintaining business and transaction records.

  • Complying with applicable legal obligations.

  • Understanding website performance where appropriate analytics services are enabled.

We will use personal information for additional purposes only where permitted by applicable law and, where required, with appropriate notice or consent.

4. Marketing Communications

Finderspark® does not currently send marketing emails or marketing SMS messages.

We do not currently operate a marketing SMS subscription program.

We may use your contact information to communicate about your orders, shipping, customer service requests, returns, refunds, or other necessary transaction-related matters.

These operational communications are distinct from promotional marketing messages.

5. Cookies and Similar Technologies

Our online store may use cookies and similar technologies to support essential functions, including shopping cart operations, checkout, security, and website preferences.

Additional analytics or advertising technologies may depend on the services enabled in the store configuration.

At the effective date of this policy, Finderspark® has not configured a dedicated Cookie Consent Banner, an Accept All / Reject Non-Essential control, a Manage Preferences interface, an automated privacy opt-out mechanism, or Global Privacy Control (GPC) recognition.

Accordingly, we do not represent that these controls are currently available or that browser-level opt-out requests are automatically implemented.

The actual technologies operating on the website should be verified against the live store configuration. This policy does not itself block cookies or tracking technologies.

6. How We Share Information

We may disclose personal information to third parties when reasonably necessary for store operations or when permitted or required by law.

Depending on the services used, recipients may include:

  • Shopify and relevant website hosting or commerce service providers.

  • Payment processors.

  • Shipping carriers and logistics providers.

  • Customer service and operational service providers.

  • Security, fraud-prevention, or technical support providers.

  • Government authorities or other parties where disclosure is legally required.

These parties may process information according to their own applicable privacy obligations and contractual arrangements.

The use of third-party analytics or advertising providers, if any, depends on the actual store configuration. We do not make a blanket representation in this policy that no personal information is sold or shared for targeted advertising.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, recordkeeping, fraud prevention, legal compliance, and the resolution of disputes.

Retention periods depend on the type of information, the purpose of processing, and applicable legal requirements.

When personal information is no longer required, it will be deleted, anonymized, or otherwise handled in accordance with applicable requirements and our operational capabilities.

8. Data Security

We use reasonable measures appropriate to our operations to help protect personal information against unauthorized access, loss, misuse, or disclosure.

No method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

9. International Data Transfers

Finderspark® is operated by a company registered in China and serves customers internationally.

Depending on the website platform and service providers used, personal information may be processed or transferred across national borders.

Where applicable law requires safeguards for international transfers, the relevant requirements must be followed.

10. Privacy Rights

Depending on your place of residence and applicable law, you may have rights to request access to, correction of, deletion of, or information about the processing of your personal information.

You may also have rights to object to certain processing, withdraw consent where processing relies on consent, or request other available remedies.

To submit a privacy request, contact service@finderspark.com. We may need to verify your identity and the scope of your request before taking action.

We will respond in accordance with applicable legal requirements. Not every request can be fulfilled in every circumstance, and any permitted legal exceptions will apply.

11. United States State Privacy Rights

Certain US state privacy laws may provide eligible residents with rights relating to access, correction, deletion, portability, or particular types of data processing.

The rights available to you depend on the law applicable to your circumstances and the nature of our processing activities.

This policy does not represent that Finderspark® currently has a functioning automated opt-out mechanism or GPC recognition feature. Where a particular law requires a specific technical mechanism, that requirement must be addressed through the actual website configuration and applicable procedures.

12. Children's Privacy

Our website is intended for general consumers and is not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 for purposes prohibited by applicable law. If you believe a child has provided personal information inappropriately, contact us so that we can review the matter.

13. Third-Party Websites

Our website may contain links to third-party websites or services. Those websites have their own privacy policies and practices.

We encourage you to review the privacy information of any third-party service you use.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, website configuration, service providers, or applicable legal requirements.

The latest version will be published on this page with an updated effective date when appropriate.

15. Contact Us

For privacy questions or requests, contact:

Guangzhou Jingyi Technology Co., Ltd.

Email: service@finderspark.com
Phone: +1 (818) 266-8785
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT

Business Address: Room C503, No. 12 Shadutongye 1st Street, Shawan Street, Panyu District, Guangzhou, China 511483.